Navigation path
Farm financial counselling service
- Financial counsellors can be your first stop for information about rural finance, assistance schemes and welfare programs
The Department of Employment, Economic Development and Innovation (DEEDI) offers a free and confidential financial counselling service for primary producers. It can help you with managing drought, seasonal conditions, natural disasters, industry reform, low prices and changing rural credit policies.
A qualified financial counsellor will spend time with you exploring the issues and problems you are facing, help you understand your current financial position, and assess options for improvement.
Farm financial counselling can help you:
- understand and develop improved financial management
- communicate and negotiate with financial institutions
- identify and assess the financial impact of options
- compare the viability of various enterprises
- prepare applications for loans and government assistance schemes through the Queensland Rural Adjustment Authority (QRAA) and Centrelink.
- Price:
- Free for primary producers
- Opening hours:
- 9 am - 5 pm weekdays
- Service locations:
- Statewide
Bookings and locations
To book farm financial counselling or for further information please contact the DEEDI Customer Service Centre on 13 25 23.
Farm financial counsellors are located in many regional centres throughout Queensland, including:
- Biloela
- Bowen
- Bundaberg
- Cairns
- Gatton
- Gympie
- Innisfail
- Kingaroy
- Mackay
- Mareeba
- Toowoomba
- Townsville
- Warwick.
Where possible, counsellors will visit you on your property, although this depends on the situation and what suits the people concerned.
The Australian Government also provides a Rural Financial Counselling Service (RFCS) through its Department of Agriculture, Fisheries and Forestry. For more information, www.rfcs.gov.au. The locations of rural financial counsellors in Queensland can also be obtained from DEEDI's Customer Service Centre on 13 25 23.
Counselling service details
Farm financial counsellors use financial analysis to help producers:
- understand their own financial position
- identify and assess the economic impact of options
- develop strategies and plans for implementing their preferred option(s) for improvement
- in more serious circumstances, to exit from agriculture.
Additional information and websites
DEEDI does not provide advice on financial products
Information provided by farm financial counsellors is not intended to influence primary producers to make particular decisions relating to financial products.


