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Submitting a compliment or complaint

The Department of Agriculture, Fisheries and Forestry collects personal information on this form so that officers of the department can contact you to provide feedback.

Your personal information will not be released to a third party without your consent unless required to do so by law (Information Privacy Act 2009). For more information on privacy, please go to the privacy page.

You can provide feedback online using the below form, or you can:

contact the Customer Service Centre
Ph. 13 25 23 (Queensland only) or +61 7 3404 6999 (outside Queensland)
or email callweb@dpi.qld.gov.au.
download and complete the Complaints form (PDF, 51 kB)

Post to:
Case Management, Workforce Integrity
PO Box 15168, City East Qld 4002
Or email: ethics@deedi.qld.gov.au

Fax the Customer Service Centre on +61 7 3404 6900.

Required fields are marked with '*'

Feedback type

*Are you:

Compliment

*Please provide details of your compliment:

If you would like are response to your feedback, please provide your contact details below:

Contact details

Title:

First name:

Last name:

Company/Organisation name:
(if applicable)

Daytime telephone number:
(include prefix)

Email address:

Postal address:

Suburb/City:

State:

Postcode:

Complainant contact details

Title:

*First name:

*Last name:

Company/Organisation name:
(if applicable)

*Daytime telephone number:
(include prefix)

Mobile:

Facsimile:

*Email address:

*Postal address:

*Suburb/City:

*State:

*Postcode:

*Preferred way and time for us to contact you:

Please advise of any disability or other special need:

*Are you acting on someone's behalf in making this complaint?

If you are acting on someone's behalf, please advise your details:

Contact details

Title:

*First name:

*Last name:

Company/Organisation name:
(if applicable)

*Daytime telephone number:
(include prefix)

Mobile:

Facsimile:

*Email address:

*Postal address:

*Suburb/City:

*State:

*Postcode:

Please advise of what disability or other special need the person has:

Complaint details

*Have you raised this complaint before?

If you have raised the complaint with us before, please give us some details:

Previous complaint

*Who did you speak to?

*What were you told?

*Why are you still dissatisfied?

*Do you have any documentation from the previous complaint?

Yes No

Please list your supporting documentation:

e.g. previous correspondence

Please send this documentation to callweb@dpi.qld.gov.au or the postal address at the top of this page.

New complaint

*What happened?

*Who was involved?

*When and where did it happen?

*How did it affect the complainant?

*What would you like to see happen as a result of the complaint?

*Have you done anything about your complaint already?

What to expect
We take complaints seriously. We will acknowledge receipt of the complaint within 5 working days. When we acknowledge receipt, we will give you an estimate of time required to investigate and provide a response to you. Any information you provide will be treated in confidence as much as possible.

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If you have difficulty accessing files from this website please contact us.

If you experience difficulties with this form, please contact our Customer Service Centre.

Submitting a compliment or complaint

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